UX Researcher | Service Designer | Maker
Hi, I'm Sneha, currently working as a Sr. UX researcher at DocuSign, San Francisco. I have a demonstrated history of working for digital contract management, healthcare, fintech, social impact, education, gaming, and retail industry. I collaborating with multidisciplinary teams of research, interaction, visual, industrial designers, engineers, and strategists while creating transformational digital and physical experiences. I graduated from California College of the Arts, with a Masters in Human Computer Interactions in 2018.
I'm valued for my deep and systemic thinking attitude of carefully navigate through complex data points and ecosystems to craft nuanced yet straightforward solutions. Apart from geeking out about research methods and frameworks, I'm also extremely passionate about Manadals and glass art!
I enjoy working at the intersection of
UX Research + Service Design +
Methodology Enthusiast
My ability to experiment with a variety of methods empowers me with the super ability to choose the optimal approach and framework in a contextual manner. I have successfully practiced multiple methodologies like 1:1 interview, Stakeholders Mapping, Desktop Study, Online Surveys, Shadowing, Contextual Study, Card Sorting, Journey Maps, Agile Research Methods, Heuristic Analysis, POEMS, AEIOU, Diary Logs, Usability Testing, A/B or Multivariate Testing, Web Analytics, and Experience Prototyping. ​Two of my research frameworks for data gathering and service blueprinting have been published on Miroverse. They have collectively received 1k+ views
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My all time favorite is 5E's!! What's your favorite methodology :)
Thanks for sharing!!
Entrepreneurial venture Kaanch (glass)
It gives me immense joy to explore various materials, textures, and processes to create handcrafted pieces. This love inspired me to start Kaanch, a personalized handcrafted home decor and gifting solutions portal for homeowners, interior designers, and art enthusiasts to indulge in. I leveraged Instagram and WhatsApp to share and sell my products online and even conducted weekend workshops at local maker spaces.
The mandala story
My love for stories emerged from my childhood memories of my grandma sharing tales and lost folklores. As I grew, my interest in collecting stories merged with my love for illustration to form an
ever-growing collection of mandala art. I believe my fondness for stories makes me instantly connect with people from various communities to know more about their life experiences. In addition, my love for illustrations and storytelling enables me to communicate these stories effectively.
The occasional escapes
As much as I love staying indoors and working on my craft, I enjoy taking a break to spend time outdoors and explore all that nature has to offer. The last time I was at Yosemite I got a chance to see a baby bear in its true habitat!! The surprises and unexpected experience that nature offers us is truly unbelievable.
CONTACT
If you are interested in my work, have an opportunity to discuss or want to say hello! Please contact me via any medium that suits best.
Tel: 1-510 709 7812